- Proudly Serving Southern Utah
Cox Climate Control (“Cox Climate Control,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting coxhvacr.com, contacting us, scheduling HVAC or refrigeration services, or otherwise interacting with our business.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you may have regarding your information.
We may collect personal information that you voluntarily provide to us, including:
Please do not submit sensitive personal or financial information through our general website contact forms unless specifically requested through a secure process.
When you visit our website, certain information may be collected automatically through cookies, server logs, analytics technologies, and similar tools.
This information may include:
We may use this information to understand how visitors use our website, improve website performance, troubleshoot technical issues, and improve our services and customer experience.
We may use the information we collect to:
If you provide your phone number or email address, we may use that information to respond to your inquiry, schedule or confirm service appointments, provide service updates, answer questions, or otherwise communicate with you regarding your relationship with Cox Climate Control.
If text messaging is used as a contact method, your mobile information will be used for communications related to your request or services.
We will only send marketing communications where permitted by applicable law. You may ask us to stop sending promotional emails or marketing communications at any time.
Service-related communications, such as appointment confirmations or important updates regarding requested work, may still be sent when necessary.
Our website may use cookies and similar technologies to help the website operate properly, remember preferences, understand website traffic, and improve performance.
Cookies are small files stored on your device when you visit certain websites.
We may use:
You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some portions of the website function.
We may share personal information only when reasonably necessary for legitimate business purposes.
This may include sharing information with:
We may work with third-party companies that provide services such as:
These providers may receive information only as reasonably necessary to perform services on our behalf.
If you request financing, information may be provided directly to or processed by a third-party financing provider. Any information submitted to a financing provider may also be governed by that provider’s own privacy policy and terms.
We may disclose information when required to do so by law, court order, legal process, or government request, or when reasonably necessary to:
If Cox Climate Control is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.
Cox Climate Control does not sell or rent personal information to third parties in exchange for monetary compensation.
Some privacy laws may define certain advertising or analytics-related disclosures as a “sale,” “sharing,” or “targeted advertising” even when no money is exchanged. Where applicable, we will provide privacy choices required by law.
Our website may contain links to third-party websites or services, including financing companies, review platforms, social media platforms, maps, or other external websites.
Once you leave our website, the privacy practices of those third parties are governed by their own privacy policies.
Cox Climate Control is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of any third-party services you use.
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic communication, or online storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted through the internet.
We retain personal information for as long as reasonably necessary to:
Information that is no longer reasonably required may be deleted, anonymized, or securely disposed of in accordance with our business practices and applicable law.
Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include the ability to:
Some rights may be subject to legal exceptions or verification requirements.
To submit a privacy request, contact us using the information provided below.
We may need to verify your identity before processing certain requests.
You may unsubscribe from promotional email communications by following the unsubscribe instructions included in the message or by contacting us directly.
You may also contact us if you would like to update your communication preferences.
Opting out of promotional communications will not prevent us from contacting you regarding an existing service request, appointment, transaction, or other necessary customer-service matter.
Our website and services are intended for homeowners, businesses, property managers, and other customers seeking HVAC and refrigeration services.
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
Some web browsers allow users to send “Do Not Track” signals.
Because there is currently no universally accepted standard for responding to these signals, our website may not respond to all browser-based Do Not Track requests.
Where required by applicable privacy law, we will honor legally recognized privacy preference mechanisms.
We may update this Privacy Policy periodically to reflect changes in our services, website functionality, technology, business practices, or legal requirements.
When changes are made, we will update the “Last Updated” date at the top of this page.
We encourage visitors to review this Privacy Policy periodically.
If you have questions about this Privacy Policy, our privacy practices, or information associated with you, please contact:
Cox Climate Control
2376 Red Cliffs Drive
STE 350B
St. George, Utah 84790
Email: coxclimate@gmail.com
Phone: 435-862-3642
Website: coxhvacr.com
Fill out this form to schedule service or contact us about anything else we may be able to help you with.